1. Agreement to terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client” or “you”) and Zippdon (“we”, “us”, or “our”). By accessing or using our website at zippdon.com, contacting us, or engaging our services, you agree to these Terms. If you do not agree, please discontinue use of our website and services.

2. Services

Zippdon provides digital marketing services including but not limited to search engine optimization (SEO), web design and development, Google Business Profile (GMB) optimization, Google Ads management, and Meta Ads management. The specific scope, deliverables, timeline, and fees for any engagement are documented in a separate Statement of Work or service agreement signed by both parties.

3. Engagement and fees

Service engagements typically operate on a month-to-month basis unless otherwise agreed in writing. Fees are due as outlined in the applicable service agreement. Late payments may incur interest at the lesser of one-and-a-half percent per month or the maximum rate permitted by law. We reserve the right to suspend services for accounts more than thirty days past due.

4. Client responsibilities

You agree to provide timely access to required accounts, assets, content, and approvals; respond to requests for feedback within reasonable timeframes; pay invoices when due; and not engage Zippdon to perform any activity that violates applicable law, third-party rights, or platform policies (including Google’s Webmaster Guidelines and Meta’s advertising policies). Delays caused by client unresponsiveness do not relieve client of payment obligations.

5. Performance and results

Digital marketing outcomes depend on numerous factors outside any agency’s control, including search engine algorithms, advertising platform policies, competitive activity, market conditions, and your business operations. While we apply industry best practices and commit to professional execution, we do not and cannot guarantee specific rankings, traffic levels, conversion rates, return on investment, or business outcomes. Any forecasts or projections represent good-faith estimates, not contractual commitments.

6. Intellectual property

Upon full payment of all amounts due, the Client owns all final deliverables created specifically for them under a service agreement, including websites, copy, and creative assets. Zippdon retains ownership of pre-existing tools, processes, frameworks, and methodologies used in delivering services. We may showcase completed work in our portfolio and case studies unless explicitly prohibited in writing.

7. Confidentiality

Both parties agree to protect each other’s confidential information shared during the engagement and to use it only for the purposes of providing or receiving services. This obligation survives termination of the engagement.

8. Third-party services

Our services often involve third-party platforms (Google, Meta, hosting providers, content management systems). Your use of those platforms is governed by their own terms of service. We are not responsible for changes those platforms make to their policies, pricing, features, or availability.

9. Limitation of liability

To the maximum extent permitted by law, Zippdon’s total liability arising out of or related to any engagement shall not exceed the fees paid by Client in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of business opportunity, even if advised of the possibility of such damages.

10. Indemnification

Client agrees to indemnify and hold Zippdon harmless from any claims, damages, liabilities, and expenses arising from Client-supplied content (including copyright, trademark, or defamation claims), Client’s products or services, or Client’s breach of these Terms.

11. Termination

Either party may terminate a month-to-month engagement with thirty days’ written notice. Fees for services performed up to the termination date remain due. Upon termination, we provide reasonable handover assistance subject to payment of outstanding balances.

12. Refunds

Service fees are non-refundable except where required by law. If you believe services have been performed materially below standard, contact us within fourteen days of the relevant invoice and we will work in good faith to resolve the issue.

13. Governing law and disputes

These Terms are governed by the laws of India, and any disputes shall be resolved in the courts of New Delhi, India. Either party may seek injunctive relief in any jurisdiction where harm to its intellectual property or confidential information is threatened.

14. Changes to these terms

We may update these Terms from time to time. Material changes will be communicated via email or website notice. Continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at info@zippdon.com or +91 9311364527.