1. Introduction

Zippdon (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard information when you visit our website at zippdon.com, engage our services, or otherwise interact with us. By using our website or services, you consent to the practices described in this policy.

2. Information we collect

Information you provide

When you contact us, request a quote or audit, fill out a form, or engage our services, we may collect personal information including your name, email address, phone number, company name, website URL, job title, and any details you choose to share in correspondence with us.

Information collected automatically

When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring website, pages viewed, time spent on the site, and similar usage data. We use cookies and similar tracking technologies to collect this information.

Information from third parties

We may receive information about you from third-party platforms — including Google Analytics, Meta Pixel, LinkedIn Insight Tag, and similar advertising and analytics services — when you interact with our content on those platforms or after visiting our site.

3. How we use your information

We use the information we collect to: respond to your inquiries and provide the services you request; deliver and improve our services; communicate with you about our services, including marketing communications where you have opted in; send service announcements, security notices, and other transactional messages; analyze website usage to improve user experience and content; comply with legal obligations and enforce our terms of service; and protect against fraud and abuse.

4. How we share information

We do not sell your personal information. We may share your information in the following limited circumstances: with service providers and contractors who help us operate our business (hosting providers, email service providers, analytics providers, CRM platforms) under appropriate confidentiality obligations; when required by law, regulation, legal process, or governmental request; to protect our rights, property, or safety, or that of our clients or others; in connection with a merger, acquisition, or sale of all or a portion of our business; with your explicit consent.

5. Cookies and tracking technologies

We use cookies and similar technologies to recognize you when you visit our website, remember your preferences, analyze site traffic, and serve relevant advertising. You can control cookies through your browser settings, though disabling cookies may affect site functionality. Where required by law (including under GDPR and similar regulations), we obtain your consent before placing non-essential cookies.

6. Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is one-hundred-percent secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict certain processing; request portability of your information; and withdraw consent where processing is based on consent. To exercise these rights, contact us at info@zippdon.com.

9. International data transfers

Zippdon operates globally. Your information may be transferred to, stored, and processed in countries outside your country of residence, including India and the United States. We take appropriate steps to ensure your information receives adequate protection wherever it is processed.

10. Children’s privacy

Our services are not directed to children under sixteen, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

11. Changes to this policy

We may update this privacy policy from time to time. We will post the updated policy on this page with a revised “last updated” date. Material changes will be communicated through additional notice where appropriate.

12. Contact us

If you have questions, concerns, or requests regarding this privacy policy or our handling of your information, please contact us at info@zippdon.com or via WhatsApp at +91 9311364527.